NAC Digital Access Policy

By registering for and attending any NAC Arts Education virtual events, you agree to the following:

Personal information sharing prohibited

  • Sharing and/or receiving personal information, including, but not limited to, phone number, address, email address, date of birth, social media account address, is strictly prohibited.
  • The NAC is not responsible for personal information sharing and/or receiving by any youth participant and/or teacher, parent or guardian via Zoom, social media or any other virtual platform during the event.
  • The NAC is not responsible for any consequence arising from such sharing and/or receiving of personal information.
  • The NAC is unable to call back any personal Information once shared by any youth participant and/or parent or guardian once it has been shared.


  • Participants are prohibited from recording a NAC Arts Education virtual event or to republish or rebroadcast it in any format. 

Practice online safety

  • Notify a NAC staff member or parent immediately if you come across information, messages, interactions with any other person involved with, teaching, or attending the class, or images, that are inappropriate, threatening, dangerous, or make you feel uncomfortable.
  • Do not engage with faculty and staff through any social media platform, other than the platform designated for the course. Any communication with faculty and NAC staff outside normal class time should take place through NAC emails and phone numbers.
  • The use, display, sharing and/or publication of any threatening, defamatory, vulgar, explicit or illegal words, images, videos or other materials is strictly prohibited and will be reported to appropriate authorities.

Positive communication

  • Respect the NAC teaching artists, staff, and fellow participants at all times.
  • Bullying, profanity, harassment, or discrimination of any kind, including, but not limited to, improper, embarrassing, and/or humiliating remarks are strictly prohibited while using the NAC platforms designed for virtual events and will not be tolerated.
  • Additionally, teachers should review their school board’s Code of Conduct Policy with students, parents and/or guardians prior to attending (or participating in) a NAC Arts Education virtual event. 

Be prepared for your virtual workshops and concerts

  • Be ready for the virtual workshop 10 minutes before the start time and take a bio break if possible before the workshop begins.
  • We hope all attendees will take full advantage of the experience by concentrating on the activities and applying their energy in a positive manner.

For teachers, parents or guardians of a student under the age of majority:

  • Teachers are responsible for notifying parents or guardians of the content of this Digital Access Policy prior to a NAC Arts Education virtual event.
  • The school is responsible to ensure that at least one member of staff is present and retains custody of the classroom throughout the entirety of the NAC teaching artist(s)’s visit / virtual event in question.
  • Teachers, parents, or guardians must strictly monitor the use of the internet in connection with all NAC Arts Education virtual events by any youth participant under 18 years of age. This includes all provisions contained in this Digital Access Policy. 
  • To keep youth participants safe and on-task, all youth participants under the age of 18 years of old and taking part in a NAC Arts Education virtual event requires the supervision of an adult (parent or guardian) while on line.  

Failure to comply with the terms and conditions as outlined in this Policy will result in removal from the virtual event. If you are removed from the event for failure to comply with any of the terms and conditions outlined in this Policy, NO REFUNDS WILL BE PROVIDED.

Participants in NAC Arts Education virtual events are bound by this policy as well as all applicable local, provincial, and federal laws.

Thank you. We look forward to sharing our passion for the arts with you and your students.

Learning and engagement at Canada’s National Arts Centre is made possible through the support of many generous individuals and organizations from across the country. The Music Alive Program is made possible thanks to the leadership support of National Partner, The Azrieli Foundation, and Major Supporters, The Slaight Family Foundation and TD Bank Group. Thank you also to Grant and Alice Burton, Canada Life, A Donor-Advised Fund at the Community Foundation of Ottawa, Friends of the NAC Orchestra, Donors to the NAC Foundation's Future Fund, The Janice and Earle O’Born Fund for Artistic Excellence, and the donors and sponsors of the NAC’s National Youth and Education Trust, the primary resource for youth and education funding at the National Arts Centre.