General info
Street address
53 Elgin Street, at Confederation Square
Ottawa Ontario
Map
Mailing address
P.O. Box 1534, Stn B
Ottawa, ON K1P 5W1
Canada
Hours:
Box Office:
Box Office information
Monday to Saturday: 10:00 to 9:00
Sunday and Holidays: When performances are scheduled the Box Office will open 2 hours prior to curtain time until 15 minutes after the beginning of the last performances.
Location:
Located just inside the entrance (closest to the canal) to the NAC.
Methods of payment:
Cash, American Express, MasterCard, Visa, Sears, debit cards
Student prices:
A limited number of half-price student tickets are available in person only at the NAC Box Office upon presentation of a valid student ID card. One ticket per student ID subject to ticket availability.
Half-price student subscriptions are available in person only at the NAC Subscription Office upon presentation of a valid student ID card. One subscription per student ID subject to ticket availability.
Seating info:
Performances in The Studio are all General Admission.
Download the Southam Hall seating plan
Download the Theatre seating plan
Please be a good neighbour:
Out of consideration for your fellow patrons, we would like to remind you that the use of perfumes and colognes can cause allergic reactions. Less is more… none is best! If you are experiencing an allergic reaction due to your seating location, please contact the House Manager about the possibility of a relocation.
We thank you for your cooperation.
Wheelchair and disabled seating:
The NAC is a barrier-free environment accessible to the disabled. All NAC halls have accessible areas.
Special tickets are available for those patrons in wheelchairs. If a patron remains in his/her wheelchair for a performance, they will be sold a ticket in a specific wheelchair location and the ticket price will be that of the least expensive ticket in the hall. If a patron in a wheelchair wishes to transfer from the wheelchair to an actual seat, they will be sold a ticket at the regular price. The customer must also advise House Management in advance if he/she will require special assistance from the ushers on the night of the show.
The NAC is a barrier-free environment accessible to mobility impaired patrons. Patrons in wheelchairs must purchase tickets directly from the NAC Box Office either in person or by calling 613-947-7000 ext. 620 or toll free at 1-866-850-ARTS (2787) ext. 620.
Hearing devices:
New, improved and available now!
The National Arts Centre is pleased to announce the installation of a new Assistive Listening System! Now available in the Studio, Theatre and Southam Hall, the new state-of-the art system boasts:
- Compatibility with all types of hearing aides
- Three receiver options; bring your own headphones
- Transmission of sound in stereo
- The most pristine quality of sound with emphasis on speech intelligibility and musical fidelity
- Ideal for people with slight hearing loss to those with cochlear implants
Available at the Theatre Coat Check on a complimentary, first-come, first-served basis.
We gratefully acknowledge the support of Harvey and Louise Glatt for making this system possible.
Infant policy:
"Babes in Arms" tickets are available for children under two years of age for "children" shows only! These tickets have no seat location indicated on them thereby permit a child to sit on a parent's lap. "Babes in Arms" tickets are the price of the lowest ticket sold in the hall for a particular event. If a child is using a seat, he or she will need a regular ticket. For events other than childrens' shows, ALL patrons will need a regular ticket.
Directions:
By car:
Take the Queensway east or west bound. Exit at Nicholas, turn left onto Laurier, right onto Elgin.
Local public transit:
Call OC Transpo information line: (613) 741-4390.
Parking:
The underground parking entrances are located on Elgin (at corner of Slater) and on Albert Street.
Parking hours:
Monday to Friday: 6:00 to Midnight
Saturday: 7:30 to 1:00
Sunday: Open 2 hours before curtain until the end of the last performance.
Parking rates (tax included):
- Enter before 16:00: $3.00 per half hour ($16.00 maximum)
- Enter after 16:00: $3.00 per half hour ($9.25 maximum)
- 24-hour period: $3.00 per half hour ($20.00 maximum)
- Weekend rates: $3.00 per half hour ($9.25 maximum)
- Meter rate: $1.00 per 10 min.
- Monthly rate: $210.00
If you have any questions please feel free to contact us by phone at (613) 947-7000, extension 488, by fax at (613) 947-3934 or by email at parking@nac-cna.ca.
Alternate parking:
Additional indoor parking is available at:
- World Exchange Plaza: 45 O'Connor Street across from Metcalfe Street or Queen
- Ottawa City Hall: 111 Lisgar Street access from the south side of Laurier Avenue or from Elgin Street between the Court House and the heritage building.
- Place Bell Parking Garage: Entrances on Gloucester or Nepean Street
Additional outdoor parking is available at:
- Impark lot on Albert Street behind the government building on Elgin Street.
- Surface parking lot behind Friday's Restaurant at Elgin Street and Laurier Avenue.
Parking at and around the NAC (PDF, 79k)
Parking for large vehicles (PDF, 1.49 mb)
Tourist Information
Hotels
Nearby hotels include the Lord Elgin hotel which is located diagonally across Elgin St. from the NAC and the Bostonian which is located in downtown Ottawa on MacLaren near O'Connor.
Local Attractions
Phone numbers:
613-947-7000
Toll-free: 1-866-850-ARTS
Parking: Ext 488
Group Sales: Ext 384
Lost and found: Ext 666
On Stage Tonight Line: ext. 565
Rush Seats: ext. 565
Subscriptions: ext. 620
Le Café: (613) 594-5127
info@nac-cna.ca
Street address
53 Elgin Street, at Confederation Square
Ottawa, Ontario
Map
Mailing address
P.O. Box 1534, Stn B
Ottawa, Ontario
Canada
K1P 5W1
